Arona has committed to making its websites accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector, which transposes the Directive (EU ) 2016/2102 of the European Parliament and of the Council.
This accessibility statement applies to the dissemination web portal
Compliance status
This website is fully accessible, in accordance with RD 1112/2018 of September 7, due to the exceptions and lack of conformity of the aspects indicated below.
Preparation of this accessibility statement
This statement was prepared on 07/20/2021 and is based on a self-assessment carried out by Arona
The date of the last review was 06/01/2022.
Observations and contact information
- Presenting an application at the Electronic Office of Arona
- In the citizen service offices.
- By phone, calling 928 86 23 00.
- In person: Presenting an application at the General Registry of Arona
Communications will be received and processed by the Municipal IT Service of Arona
Application procedure
You can initiate a complaint when, after having contacted Arona regarding the accessibility of this website, you do not agree with the decision taken.
You can file a claim:
- Presenting an application at the Electronic Office of Arona.
- In person: Presenting an application at the General Registry of Arona
Communications will be received and processed by the Arona IT Service
Optional content
What is web accessibility?
Web accessibility refers to the possibility of access to the web and its contents by all people, regardless of the disabilities (physical, intellectual or technical) they may present or those derived from the context of use (technological or environmental). .
When websites are designed with accessibility in mind, everyone can access the content on equal terms, for example:
- Providing alternative text to images so the blind or visually impaired can use special readers.
- Using simple language when writing and with illustrations to overcome learning problems.
Compatibility with standards and visual design
All pages of this website comply with the Accessibility Guidelines or General Principles of Accessible Design established by the WAI Working Group belonging to the W3C.
The visual design has been carried out under the recommendation of the W3C. about Cascading Style Sheets, Level 3 (CSS3). If the browser or navigation device does not support style sheets, the web content remains fully readable thanks to its structural markup.
Tools to facilitate the reading of information
In the browser configuration options you can set a default zoom on the displayed pages.
In most browsers, you can change the size of all content on a page using the following key combinations:
- CTRL+: Allows you to increase the size of the contents.
- CTRL-: Allows you to reduce the size of the contents.
Additional tools
Various files and forms are sometimes made available to users in PDF format.
It is necessary to have a program capable of viewing them. If you do not have any on your system, follow the following instructions:
- Download Adobe Reader for free from the Adobe website.
- Once downloaded, proceed to install the program by following the simple instructions that will be shown.
- Once the installation is complete, any file with a .pdf extension can be viewed.
